Overview
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a refund or exchange.
These are print on demand cards so the only conditions under which we would honor a refund or exchange would be if the card had been damaged during shipping. Or, if there was an issue with the printing.
If you haven’t pursued the website and don’t understand our company concept, that’s on you. We won’t accept returns because you decide you don’t like the art, or the text. Those are decisions you should have made before you purchased.
Other than that, we are at your beck and call, at your service, are here for your every whim.
Refunds
You must submit photos of how your purchase arrived. Once a return request is received and inspected, we will send you an email to notify you that we have received it. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We aren’t the bank. So we make no promises in regards to their timeline.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at unsupportive@trashmouthcards.com and we will try our best to actually be supportive. For once.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at unsupportive@trashmouthcards.com. Include photos of how your order arrived ensuring we can see the issue. If approved, we will email you and send you a replacement.
Need help?
Contact us at unsupportive@trashmouthcards.com for questions related to refunds and returns.